Refresh happening in phases through summer 2018
Amtrak is investing in an extensive overhaul of its train interiors on more than a dozen popular services operating in the Northeast and Midwest aimed at introducing a more modern, more comfortable experience for customers.
Beginning this month, Amtrak coach cars will begin to undergo a series of major improvements including brand new seat cushions throughout; new carpeting; new LED lighting; new flooring; upgraded wainscoting and bulkhead; new curtains in Business Class cars; and redesigned galleys in the café cars. The total investment is valued at more than $16 million.
“Amtrak is committed to offering a premium customer experience and these modernized interior features are a marked improvement in the overall ambiance on board,” said Wick Moorman, Amtrak Co-CEO. “The upgrades offer customers what they told us they want more of during their travels – a more comfortable refreshed look and feel.”
The overhaul will take place on equipment known as Amfleet I, which includes more than 450 Amtrak coach cars across the national network. Amfleet I equipment forms the backbone of many of our state corridor services, which have been the fastest-growing segment of Amtrak’s business.
The refresh will take approximately nine months to complete and customers can expect a progression of upgrades during that time, with the approximate delivery schedule:
- Fall 2017: Installation of Business Class carpets and cushions, Coach Class carpets and cushions, LED lighting, upgraded restrooms.
- Winter 2017: Continued installation of carpets, cushions, and LED lighting. First installations of Business Class curtains, refreshed wainscoting and bulkhead and refreshed café cars.
- Spring & Summer 2018: Final installations of all items.
Amtrak schedules will not change due to the refresh. For a full list of train services that will be refreshed, please visit Amtrak.com/refresh.